Dear Guest,
The hotel Iolkos Hotel Apartments continues its operation according to the decision of EOT from 19-03-2020 and the decision
no. 5052 / 24-3-2020 of the Minister of Tourism.
We are here to provide you with excellent accommodation experiences. We consider it important to contact you with the measures we take to ensure the health and safety of our facilities. The hotel staff strictly cleans all the accommodation areas,
carefully following the cleaning, hygiene and disinfection protocols. These protocols include:
• Regular training of our employees on hygiene issues.
• Clearly established cleaning and disinfection cycles everywhere.
• Apparent placement of hand disinfection devices.
• Frequent cleaning and washing of busy areas and areas of frequent touch, including corridors, stairs, elevators.
• Immediate response to emergency cleaning.
Taking into account the current concerns about the new coronid 2019 (covid19), we have established rules of stay so that
together with the appropriate hygiene protocols and operating procedures, the well-being of our visitors during their stay with
us is ensured. These rules of stay include: • Approaching any interior service area (reception, lobby), we recommend our visitors to keep a distance of two (2) meters
from the next in order of priority.
• We provide our guests with a face mask, in case of cough and / or sneezing, in all the internal common areas of the hotel.
• We inform about the maximum use of our elevators by two adults, with a recommendation for the use of a face mask. • To avoid any health problems from goods and / or services of third parties consumed within the hotel, we do not allow
external food delivery services (delivery).
Our goal is to provide high quality personalized services. All staff are at the disposal of our guests, they respond immediately
and effectively to their requests.
For our staff who work, our hotel has taken the following measures:
• Restrictions are kept for a reduced number of people in their workplace.
• We have provided all the protective equipment provided as a precaution.
• We continue to take measures to continuously disinfect work surfaces, as well as public and private spaces.
• We have taken measures to maintain a safe distance between employees (1.5+ meters).
Based on the guidance we have received, we follow the instructions from the National Public Health Organization (EODY)
and the Ministry of Health and from the general state of our readiness, we are sure that our hotel is safe and the staff is ready
to serve our guests. .
Partner Doctor :
Doctor Ch. Vittorakis
Family Doctor /
Polyclinic
24/7 Medical Assistance
ISO 9001:2015 Certified
Palea Ethniki Odos Kissamou Chanion 340
73014 Platanias - Chania - Crete
Tel:
(+30) 28210 60606
Fax:
(+30) 28210 60750
Mob.:
(+30) 6932 566 606
WhatsApp (office hours & NON emergency
only):
(+30) 6983 302
375
E-mail: chvittor@otenet.gr